Search Year ID, recent graduates, and interns candidates(min. 32 hours a week) are also welcome

Join GIGABYTE: Shape the Future of AI Computing in Europe!

Are you ready to accelerate your career at the forefront of the AI revolution? GIGABYTE, a global leader in server and IT hardware innovation, is expanding rapidly and searching for a passionate Server Field Application Engineer (FAE) to join our vibrant European Operation Center in Eindhoven, Netherlands.

Why GIGABYTE?

Be a Pioneer: Work with a company renowned for its cutting-edge technology, quality, and reliability, driving advancements in cloud and AI computing worldwide.

Global Impact: Join a powerhouse with a presence in nearly every country, celebrated for motherboards, GPU cards, and a diverse portfolio of enterprise servers.

Dynamic Team: Collaborate with industry trailblazers in our Gigacomputing team, playing a pivotal role in our ongoing growth and international success.

Ride the AI Wave with GIGABYTE – Your Future Starts Here! 🚀

GIGABYTE is charging full speed ahead on the AI revolution, and we’re looking for talented innovators to join us on this exhilarating journey!

Are you ready to make your mark in the AI industry and showcase your skills on the global stage? If so, we want you to be part of our team!

We are a world-leading innovator in server and IT hardware, known for pushing the boundaries of computing technology. From high-performance motherboards and GPUs to cutting-edge server solutions, GIGABYTE is shaping the future of AI, cloud, and enterprise computing.

We’re currently seeking a Server Field Application Engineer (FAE) to join our dynamic Gigacomputing team at our European Operation Center in Eindhoven, Netherlands.

This is your chance to work hands-on with cutting-edge hardware, support enterprise clients, and contribute to the AI revolution!

At GIGABYTE, innovation, quality, and reliability are more than buzzwords—they define who we are. As part of our team, you’ll collaborate with passionate professionals, tackle exciting technical challenges, and help drive our continued growth in the international market.

If you are a driven technical expert who thrives in a collaborative, fast-paced environment, your next adventure awaits.

Your Mission

As a FAE, you will be tasked with assisting customers in resolving Pre & after-sales technical issues including product usage and hardware/software related topics.

You will also be expected to coordinate internal resources and cross-functional team communication in the process of finding needed solutions/information for Customers' technical inquiries.

In turn you will also provide customer feedback to Product Management and Marketing Teams to enhance future product development and promotion strategies.

Therefore, a problem-solving mindset, on-site customer support abilities, technical presentation/communication skills will enable you to be successful in the FAE role.

Job Responsibilities

Develop hands-on experience with GIGABYTE Enterprise products, with support from Taiwan HQ teams (BIOS & Firmware & Drivers, Mechanical, Quality Assurance, Design & Validation, Production, Product Management).
Collaborate with Taiwan HQ and local FAE team to identify root causes of reported technical issues.
Provide technical presentation/explanation to Customers for reported technical issues and report on follow-up progress of implemented resolution.
Configure and set up test server systems to reconstruct/simulate reported technical issues; configure and set up test server systems for remote access by Customers for Proof-of-Concept (PoC).

Requirements

Fluency in English speaking is required.
Fluency in a 2nd language is highly preferred (German, French, Dutch or Spanish).
Prefer Bachelor’s degree in Electrical/Electronic engineering or related engineering field like Computer Science, Computer Engineering, etc.
MBO level with proven working experience in related field is also welcome.
Background & experience with PC or server architecture is preferred.
Skills for Ansible/Redfish/software system diagnostics is preferred.
Experience with Linux OS required.
Skills of leading technical investigations with engineers of multiple disciplines
Ability to excel both independently and collaboratively within a team environment
Proactive attitude and abilities to handle and prioritize multiple tasks.
Search Year ID, recent graduates, and interns candidates(min. 32 hours a week) are also welcome

Benefits

A challenging position in a leading international company
Training to advance your technical expertise at a leading technology company.
A company phone and laptop.
Pension scheme
25 days holiday a year and 8% holiday allowance

If you’re excited about this opportunity, we encourage you to submit your C.V. and a motivation letter in English to

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