Assistent customer service

bij Rotsvast  -  Amstelveen

Over deze vacature

In this temporary job you will be responsible for the communication with the English and Chinese speaking clients (expats) regarding their rental  in a large condominium building


The company is the largest real estate management company in the Netherlands. In order to deliver optimal customer service to its clients, we are looking for an assistant Customer Service representative.



Assistent point of contact for the customer for all aspects related to rentals of large real estate project


  • Timely and efficient customer order processing into the business systems in accordance with business rules.
  • inform customers about contract and related information.
  • Understanding of customer requirements & consequences of deviating from customer requests.
  • Pro-actively inform customers on updates
  • Contribute to an efficient payment process by ensuring accurate and timely invoicing.
  • Reduce outstanding payment balance by timely follow up on disputed invoices.
  • Act as a point of contact for customers for all customer related queries, including problem solving.
  • Assist in running reports & analysing on behalf of RotsVast



Minimum Required Qualifications

  • Customer service orientated
  • language skills: English, Chinese (Mandarin,Cantonese),


Non-technical skills

  • Team player



  • Positive, open mind, energized, optimistic,pro-active, team player

Job Offer

  • nice working environment in Amstelveen
  • Temporary job 3-5 months starting latest September 2020
  • 30 hours a week
  • good salary

Wat je moet bezitten

Dit zijn vaardigheden en competenties die je reeds moet bezitten om de functie goed te kunnen uitoefenen

Vaardigheden zijn activiteiten waar je goed in bent.

  • Administratieve vaardigheden
  • Communicatief vaardig
  • Creatief denken

Wil je solliciteren op deze baan?

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Vacature eigenschappen

  • MBO
  • 1 - 10 medewerkers
  • Fulltime
  • € 1835 p/m
  • Communicatiemedewerker
  • Commercieel medewerker

Deel deze vacature